ZeroHour Limited Lifetime Warranty
ZeroHour warrants its illumination products to be free of defects for a lifetime of use except abuse, normal wear-and-tear, or if the product is discontinued and no longer available. We will repair, replace or refund the purchase price of this product should we determine it to be defective.
What Does This Warranty Cover?
This warranty covers any defects or malfunctions in your new ZeroHour flashlights.
How Long Does The Coverage Last?
This warranty lasts as long as you own your ZeroHour flashlight. Coverage terminates if you sell or otherwise transfer the flashlight, or if the flashlight model has been discontinued.
What Will ZeroHour Do?
ZeroHour will replace any defective or malfunctioning part at no charge. You are responsible for inbound shipping and labor charges.
What Does This Warranty Not Cover?
This limited lifetime warranty excludes rechargeable lithium-ion batteries, chargers, switches, and electronics which have a 2 year warranty with proof of purchase. Problems that are caused by abuse, misuse, water damage, or an act of God (such as a flood) are not covered. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How Do You Get Service?
In order to be eligible for service under this warranty you must register your product(s) within 30 days of purchasing the flashlight. You must contact us by email or by phone to get an RMA# (Return Merchandise Authorization).
If something goes wrong with your ZeroHour product(s) or you feel you have received a defective product(s), DO NOT attempt to repair, dismantle, or take it apart. Send it back to us with a brief written description of the problem and your RMA# to:
16321 Gothard Street Suite D
Huntington Beach, CA 92647
We will inspect your flashlight and contact you within 72 hours to give the results of our inspection and an estimate of the labor charges required to fix the flashlight. If you authorize repairs, we will return the repaired flashlight to you within 72 hours. There is no charge for inspection. Customers are responsible for shipping or dropping off return packages, but we will cover shipping fees back to your address.
How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
EXCEPT AS SPECIFIED ABOVE OR PROHIBITED BY APPLICABLE LAW: ALL EXPRESS OR IMPLIED CONDITIONS AND WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF ANY INFORMATIONAL CONTENT, ARE HEREBY EXCLUDED AND DISCLAIMED BY ZEROHOUR; AND IN NO EVENT WILL ZEROHOUR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES HOWSOEVER ARISING AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PRODUCTS, PRICES, AVAILABILITY, SPECIFICATIONS, AND OFFERS ARE SUBJECT TO CHANGE OR CANCELLATION AT ANY TIME WITHOUT NOTICE.